Copyright 2017 - DFW Church Websites

Web hosting is a place for storing your website files (HTML, documents, images, videos, etc.). It is kind of like your house where you store all of your stuff like furniture, clothing, kitchen ware and more. I host (store) your website on my private servers (shared with my other clients). This is not an additional cost because I bundle the features I offer into one price.

There are a number of things you should know about my hosting services. First of all they are totally secure physically housed in a monitored air conditioned building with the latest security and fire prevention equipment with redundant backup generators. 

Answers to Most Questions About Our Hosting

1. Guarantee 99.9% uptime.

2. Average monthly uptime is 99.95%.

3. My servers are located in Houston, Texas. 

4. Customer / technical support is available 8:00 am – 10:00 pm CST.

5. You can call or email for assistance during the above mentioned times.

6. We handle all the server set up.

7. We offer a variety of ecommerce solutions for our clients.

8. Hosting is bundled into our economical pricing plans which can be paid annually or monthly.

9. Annual fees remain the same year to year with the exception of normal price increases due to cost of doing business.

10. Virtual Private Server (VPS) or Dedicated Server hosting solutions are offered as an additional cost.

11. We manage conversions to VPS or Dedicated Server hosting.

12. Currently all of our hosting includes unlimited disk space and bandwidth.

13. Our servers are part of a hosting reseller account.

14. We use Transport Layer Security (TLS) encryption for all transmitted data and are audited using the industry standard SSAE-16 method.

15. We have been in business since 2003

16. We are able to update and upgrade our servers with minimal downtime usually between 1:00 am and 4:00 am.

17. Cancellations are processed at the end of your payment period.

18. We offer a 30 day complete money back guarantee.

19. There are no caveats to our money back guarantee.

20. We do regular cleanup of unused files to maintain usable disk space.

21. We upload and maintain all of your files. You are responsible for the content of those files.

22. We handle all of our own support from Texas.

23. There are no penalties for changed hosting solutions.

24. We furnish all software needed to handle your website.

25. We backup your website daily and will restore it if someone penetrates our security.

26. There is no specific hosting setup fee. There is a $129.95 setup fee for the bundle which includes publishing your files, image preparation, domain name and hosting.

27. We actively monitor spam complaints and take necessary action to eliminate it.

28. We maintain between 5 and 30 clients per server in an effort to provide excellent service.

 

Our Mission: to provide small churches with economical website design and maintenance. 


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